Shipfigo Privacy Policy – Your Data, Our Responsibility
Shipfigo, operated by Neotechking Global Solutions Private Limited, is committed to protecting your privacy and ensuring the security of all personal and business information collected through our platform.
1. Information We Collect
- Account Information: Name, email, phone number, business type, and address.
- Shipment Information: Delivery addresses, order details, courier selection, and tracking information.
- Payment Information: Billing details, payment transactions, and subscription info.
- Technical Data: IP address, device type, browser information, cookies, and platform usage analytics.
2. How We Use Your Data
- To process orders and manage shipments efficiently.
- To communicate with users regarding deliveries, returns, and account updates.
- To improve platform performance, user experience, and technical functionality.
- To detect and prevent fraudulent activities and unauthorized use.
3. Data Sharing & Third Parties
- Data is shared only with authorized courier partners, payment gateways, or service providers required to complete shipments.
- We do not sell or rent personal or business information to third parties.
- Legal authorities may be provided data if required by law.
4. Data Security
- Shipfigo implements industry-standard encryption, firewalls, and secure servers to protect user data.
- Access to sensitive information is limited to authorized personnel only.
- Regular audits and monitoring ensure high security standards are maintained.
5. User Rights
- Users may access, update, or request deletion of personal information.
- Requests can be made via email at care@shipfigo.com.
- Users have the right to opt out of marketing communications while still using the platform.
6. Cookies & Analytics
- Cookies and analytics are used to improve platform navigation, track usage trends, and personalize user experience.
- Users may manage cookie preferences in their browser settings.
7. Policy Updates
- Privacy Policy may be updated from time to time to reflect changes in practices, technology, or regulations.
- Continued use of Shipfigo implies acceptance of the updated Privacy Policy.
